Privacy Policy
Auralithoria Financial Planning Services is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and financial planning services.
Last updated: September 6, 2025
Information We Collect
Personal Information You Provide
- Contact details including name, email address, phone number, and mailing address
- Financial information such as income details, financial goals, and current financial situation
- Communication preferences and feedback about our services
Automatically Collected Information
- Website usage data including pages visited, time spent, and navigation patterns
- Technical information such as IP address, browser type, and device information
- Cookies and similar technologies as described in our Cookie Policy
How We Use Your Information
We use your personal information for the following purposes:
- Providing financial planning consultations and services you've requested
- Communicating with you about your account, appointments, and service updates
- Improving our services and website functionality based on usage patterns
- Complying with legal obligations and regulatory requirements
Legal Basis for Processing
We process your personal information based on the following legal grounds:
Primary Legal Basis: We process your data based on consent for marketing communications and legitimate interest for service delivery and improvement.
How We Share Information
We may share your information in the following limited circumstances:
- With professional service providers who assist in delivering our services, subject to confidentiality agreements
- When required by law, court order, or regulatory authority
- To protect our rights, property, or safety, or that of our clients or others
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure.
Your Privacy Rights
Under Australian privacy law and international regulations, you have several rights regarding your personal information:
- Access your personal information and obtain a copy of the data we hold
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Object to or restrict certain types of data processing
- Withdraw consent for marketing communications at any time
Cookies and Tracking
Our website uses cookies and similar technologies to improve functionality and analyze usage patterns. You can control cookie preferences through your browser settings.
For detailed information, please see our Cookie Policy. Cookie Policy
Data Retention
We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Client records are typically retained for seven years after the end of the service relationship, in accordance with Australian financial services regulations.
Privacy of Minors
Our services are intended for adults who can make independent financial decisions. We do not knowingly collect personal information from individuals under 18 years of age.
18+ only
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated through email or prominent website notices. Your continued use of our services after updates indicates acceptance of the revised policy.
Questions About Cookies
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: contact@auralithoria.com
Phone: +61 606-836-566
Address: 123 Collins Street, Melbourne VIC 3000